Client management used to be defined by hustle: Get the client live, keep things moving, troubleshoot when needed, and repeat. But the story has changed.
Yes, organizations rely on client-facing teams to deliver outcomes, but client management is increasingly about deriving long-term value from and deepening business relationships. This shift brings both opportunity and pressure.
Professionals at the center of these journeys are being tasked with leading cross-functional initiatives, navigating complexity, and adapting in real time. To meet these demands, they need support in the form of dynamic tools but also skills that reflect the growing scope of their role.
That’s why Setuply has partnered with the Project Management Institute, PMI, to provide client management professionals with the resources they need to grow with purpose.
In a world driven by automation and agility, certifications remain one of the clearest signals of mastery and credibility. They validate experience, sharpen skills, and open doors. And for professionals who oversee onboarding, adoption, and client success, they send a message: this is someone who understands both how to execute and how to lead.
PMI’s Earning Power: Project Management Salary Survey found that professionals with a PMP® certification earn 33% more in median salary than those without it.
Professional Development Units (PDUs) play a central role in that journey. They provide a structured, flexible path to maintaining credentials like the PMP®, so professionals stay current while continuing to grow.
Setuply’s PMI-aligned learning opportunities are meant to make that growth more accessible, offering credit-earning content that’s available to any client management professional, whether or not they’re a Setuply customer. After all, elevating the profession benefits us all.
The benefits of PMI-aligned learning extend beyond the individual contributor: Organizations that support PMI-aligned learning for teams build resilience.
When teams embrace structured project and people management practices, the impact is measurable. Organizations that invest in these disciplines experience 28 times less budget waste and are more than twice as likely to meet their business goals.
For client-centric organizations, this means smoother implementations, stronger relationships, and more consistent outcomes. Certifications establish a shared language for excellence, scaling across teams and bolstering every stage of the client lifecycle.
With Setuply, learning is grounded in real-world client management, directly aligned with best practices, and built to support growth at both the individual and organizational level.
Client management professionals are balancing a lot: tight timelines, cross-functional coordination, evolving client expectations. Finding time to focus on career development can feel like a luxury, even when the desire to grow is strong.
Setuply’s PMI-aligned learning resources meet professionals where they are. The content is flexible, practical, and rooted in real-world client scenarios—so professionals can earn PDUs that reinforce skills they already rely on, without stepping away from their daily responsibilities.
Growth shouldn’t feel like another item on the to-do list, but integrated, relevant, and rewarding.
Setuply makes that growth visible. Professionals gain tangible credit toward their certifications. Organizations see stronger execution and more confident leadership across the client journey. Over time, continuous learning becomes part of the culture and a shared path forward.
Connect with our team to learn more about how to access resources to earn PDUs and grow your career with purpose.