Slothful Surprise and Delight: Creating Memorable Client Experiences
In the fast-paced world of business, I know it’s easy to get caught up in the hustle and bustle. ...
Smoothing Over the Implementation to Customer Success Handoff
The passing of the baton from implementation to customer success is a key transition point in the ...
Employee Engagement Questionnaire: Gauge Your Onboarding Workforce's Health
Modern client onboarding teams have a lot on their plate. While managing increased client volumes ...
Slothful Productivity: Tech Tools for a More Relaxed and Effective Workday
Hello there! It’s your laidback friend from the treetops, Jerry the Sloth, here to share some ...
Onboarding & Retention Statistics: How the Two Go Hand-in-Hand
Client retention is a key aspect of the growth strategy for solution providers. Not only is it far ...
5 Reasons the HCM Client Onboarding Process Goes Out of Scope
Sticking to project timelines is one of the cornerstones of a successful HCM client onboarding ...
The 3 Big Takeaways from HR Tech 2023
It has been just a few weeks since HR Tech, and we’re still reveling in the experience! We ...
Is Your Product Onboarding Process Built to Handle High-Touch Clients?
High-touch clients can bring a lot of value to the table, but they also demand a lot from SaaS ...
A Sloth's Reflections on World Mental Health Day
Greetings, dear readers! As I’m hanging out here in my favorite tree, taking life at my own pace, I ...
Is Onboarding Helping Or Hurting Your Product Adoption Rate?
As a software provider, it’s always exciting to close a new deal. But how many of those deals ...
