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Setuply Blog

The onboarding journey has never been more critical to customer satisfaction and implementation team engagement toward a meaningful long-term partnership together.

Dec 7, 2023 11:00:00 AM1 min read

Slothful Surprise and Delight: Creating Memorable Client Experiences

In the fast-paced world of business, I know it’s easy to get caught up in the hustle and bustle. ...
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Nov 28, 2023 1:00:00 PM5 min read

Smoothing Over the Implementation to Customer Success Handoff

The passing of the baton from implementation to customer success is a key transition point in the ...
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Nov 21, 2023 11:00:00 AM4 min read

Employee Engagement Questionnaire: Gauge Your Onboarding Workforce's Health

Modern client onboarding teams have a lot on their plate. While managing increased client volumes ...
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Nov 16, 2023 11:00:00 AM2 min read

Slothful Productivity: Tech Tools for a More Relaxed and Effective Workday

Hello there! It’s your laidback friend from the treetops, Jerry the Sloth, here to share some ...
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Nov 7, 2023 11:00:00 AM2 min read

Onboarding & Retention Statistics: How the Two Go Hand-in-Hand

Client retention is a key aspect of the growth strategy for solution providers. Not only is it far ...
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Oct 26, 2023 11:00:00 AM3 min read

5 Reasons the HCM Client Onboarding Process Goes Out of Scope

Sticking to project timelines is one of the cornerstones of a successful HCM client onboarding ...
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Oct 20, 2023 11:00:00 AM2 min read

The 3 Big Takeaways from HR Tech 2023

It has been just a few weeks since HR Tech, and we’re still reveling in the experience! We ...
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Oct 17, 2023 11:00:00 AM3 min read

Is Your Product Onboarding Process Built to Handle High-Touch Clients?

High-touch clients can bring a lot of value to the table, but they also demand a lot from SaaS ...
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Oct 10, 2023 11:00:00 AM2 min read

A Sloth's Reflections on World Mental Health Day

Greetings, dear readers! As I’m hanging out here in my favorite tree, taking life at my own pace, I ...
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Oct 3, 2023 11:00:00 AM3 min read

Is Onboarding Helping Or Hurting Your Product Adoption Rate?

As a software provider, it’s always exciting to close a new deal. But how many of those deals ...
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