Hey there, it’s Jerry—reporting from a very cozy tree perch, and still smiling about everything I soaked up during Onboarding World 2025.
There’s something special about spending time (virtually, of course) with people who care as much about their work as they do about the people they’re helping. Onboarding World had that feeling from the very first click.
This year’s event was a mix of smart ideas, inspiring stories, and the kind of collaboration that reminds you why onboarding pros are truly the heartbeat of client success.
Let’s take a stroll through my favorite moments, shall we?
Everyone in One Digital Place
This event is one of the rare moments the onboarding community can come together and connect. From implementation experts to client success leads, folks showed up ready to listen, trade ideas, and talk about what’s working in the world of onboarding.
Professionals were swapping insights, comparing strategies, and taking the time to learn from each other. It was a community, and you could feel it in every conversation, a shared mission to make the post-sale experience smoother, smarter, and more human.
Real Companies, Real Results
Now, you know I love a success story, especially when it involves Setuply helping teams level up.
One of the standout moments at Onboarding World was seeing how companies are using purpose-built tools to accelerate productivity and boost year-over-year revenue. (Talk about doing more with less!)
Teams talked about trimming timelines, staying organized, and creating smoother experiences without all the usual scramble. The result has been faster go-lives, stronger retention, and measurable growth.
It was a reminder that when people have the right tools and the right support, they can do some pretty amazing things.
Leveling Up with Strategy, AI & Automation
Let’s be honest: onboarding has come a long way from checklists and kickoff calls. This year’s sessions showed just how thoughtful and forward-thinking the space has become.
From smarter systems that help teams stay one step ahead to tools that make it easier to focus on client relationships instead of chasing tasks, there was a lot to be curious about.
What stood out to me wasn’t just the technology. It was the way people talked about using it with care, with purpose, and with clients in mind every step of the way.
It turns out that when you pair strategy with a little automation, onboarding becomes something that’s not just efficient but actually manageable.
Breaking Out & Building Bonds
Of course, no Onboarding World would be complete without the networking breakouts, those cozy corners where big ideas get personal.
These sessions led to deeper discussions, and I loved hearing attendees share everything from onboarding ideas to moments that turned into valuable lessons. It’s these candid, collaborative spaces that make the onboarding community shine.
Wrapping Up the Magic
Onboarding World 2025 reminded me of something simple but powerful: When people come together to learn, share, and grow, amazing things happen.
This community is all about making post-sale success effortless, and Setuply is proud to be part of that story, powering smarter automation, deeper engagement, and a smoother journey for every client.
Mark your calendars for Onboarding World's return on October 1–2, 2026. I hope to see you there!