Co-Founder of Success Chain | Digital Transformation & Customer Success Expert

Jason Whitehead is the Co-Founder of Success Chain, an industry-leading firm redefining customer success and user adoption within the B2B SaaS ecosystem. With over two decades of experience, Jason has pioneered strategies that elevate supplier-customer partnerships, enhance user adoption, and drive measurable outcomes for organizations ranging from mid-sized businesses to Fortune 500 companies. Jason is passionate about bridging the gap between technology and its users, helping organizations realize the full value of their IT investments. He is a recognized thought leader in customer success, combining expertise in strategic consulting with a hands-on approach to navigating complex technological and cultural change.