Skip to content
survey-hero

Integrated Surveys. Built-In Feedback Loops.

Client feedback is seamlessly embedded into every project, so you can confidently listen, learn, and lead.

At critical moments in onboarding, support, and training, feedback is essential—but capturing it shouldn’t require disconnected tools or extra steps. With Setuply’s Survey Solution, you can gather client insights directly within the platform, at the right time and in the right context.

Our built-in survey functionality is flexible, scalable, and designed to empower continuous improvement, without leaving your client management platform - Setuply!

Screenshot 2025-05-21 171829

Smart Surveys, Right Where You Need Them

Surveys in Setuply are a strategic tool to close the loop on client experience and performance.

Fully Embedded Feedback Collection:
Surveys are launched from within the platform and tied to specific milestones—no external links, no extra tools. You can gather feedback at any point in your workflow, keeping everything centralized and intuitive.

Repeatable & Role-Based:
Use surveys across multiple clients, teams, or projects. Whether you're capturing onboarding feedback, tracking NPS, or following up on support interactions, Setuply helps you do it at scale, efficiently and consistently.

Data in Context:
Survey results don’t live in isolation. They’re linked to the project, user, or event they relate to—so you get actionable insights, not disconnected scores.

Screenshot 2025-05-21 171525

 

Why Integrated Surveys Matter

No More Survey Silos

Forget separate tools and exported CSVs. Surveys live where the work happens—right in Setuply.

 
Always Timed Right

Trigger surveys based on project status, task completion, or client milestones to get the most relevant feedback.

 
Multiple Question Types

Build the survey you need with options for ratings, text responses, dropdowns, and more—tailored to your goals.

 
Scalable Templates

Create reusable survey templates for consistency across programs, teams, or service offerings.

 
Instant Visibility into Results

Responses are captured in real time and viewable within the related project or client record, enabling quicker follow-up and continuous improvement.

 
NPS, CSAT, and More

Track client loyalty, satisfaction, and sentiment using common frameworks—no extra setup required.

 
Client-Friendly Experience Surveys are clean, fast, and mobile-responsive, so your clients can respond easily and quickly.  

Setuply’s Survey Engine: Designed for Growth & Insight

Setuply’s Survey Solution is purpose-built to give teams a clearer picture of how clients are experiencing their services—and how they can improve. Whether you’re measuring satisfaction, capturing suggestions, or just checking in, you can do it all within the same system you use to deliver.

You can configure surveys to launch automatically, assign them to specific stages of a workflow, and create unique templates for various client journeys. Results are displayed in-platform—by client, team, or project—giving you immediate visibility into what’s working and what needs attention.

Setuply helps you turn feedback into fuel for growth—without adding noise or extra steps.

Screenshot 2025-05-21 171727

 

Why It Matters for Our Customers

RealTimeVisibility-1
Deeper Client Understanding
Gather targeted feedback at meaningful moments—from onboarding through support and renewal.
Collaboration
Improved Service Quality
Real-time feedback enables teams to adjust quickly, address concerns, and improve service delivery.
StreamlinedCommunications-1
Informed Decision-Making
Use client insights to guide process updates, training efforts, and future offerings.
EaseOfUse-1
Stronger Relationships
Proactively engaging clients shows that you’re listening—and invested in their experience.
Fewer Tools, More Insight
Manage surveys from the same place you manage projects, tasks, and communication.
Repeatable and Reliable
Templates and built-in logic make it easy to collect consistent, useful data at scale.

Want to see how Surveys can work for your process?

With Setuply’s Survey Solution, feedback becomes a natural extension of your workflow—unlocking insights, reinforcing client trust, and helping your team deliver better outcomes at every stage.

man-sitting-on-floor-laptop

Subscribe to Our
Monthly Newsletter