Integrated Email. AI-Powered Clarity.
Client communications, fully integrated into the platform—accessible through every project and task.
In onboarding, support, and managed services, communication isn’t just messaging—it’s operational memory. When it’s scattered across inboxes, teams lose visibility, miss critical signals, and waste time hunting for answers.
With Setuply, all that changes. Our AI-powered infrastructure ties every message to the right user, project, or task, and helps teams find what matters in seconds.
One Platform, One Source of Truth
Setuply automatically generates unique, secure email addresses for every:
- User – to track personal communication history
- Project – to unify conversations by client initiative
- Task – to keep discussions focused and actionable
Messages are routed into the platform, where AI surfaces what’s important and organizes the rest, removing the noise and giving your team and your clients total clarity. Attachments sent via email are also stored in context and can be accessed either through the conversation or directly in the project’s document repository, keeping all relevant materials organized and easy to find.
Why Centralized, AI-Enabled Communications Matter
✔ Continuity Through Change
When someone is out or leaves, conversations don’t vanish. They remain fully accessible—the whole history—right where the team needs them.
✔ Smart Search with Context Awareness
AI makes it easy to surface critical messages, decisions, or client needs—no more inbox hunting.
✔ Separation of Internal & Client-Facing Messages
It's possible to designate specific communications as private, ensuring both security and appropriate visibility.
✔ AI-Powered Tagging & Recommendations
Setuply auto-classifies messages, flags priority items, and suggests next steps to keep workflows moving.
✔ Branding Power
Setuply supports branded email addresses, templates, and signatures—so all client communication stays polished and aligned with your company identity
✔ Embedded & Accessible
Emails live within the platform—always visible from the project or task they support. AI ensures the most relevant ones are front and center.
✔ Secure by Design
Every communication is encrypted and protected within the platform, ensuring sensitive client and internal data remain safe and compliant.
Setuply’s Communications Solution: Built to Scale
Setuply integrates a fully scalable, purpose-built email communications infrastructure. Each internal user, project, and task is automatically assigned a unique, dedicated address, ensuring all communications are tightly coupled to their specific entity and context.
This architecture enables direct email communication within the platform, centralizing message flows and seamlessly organizing communications by user, project, or task. Correspondence is automatically routed to the appropriate context for an intuitive experience, easy traceability, improved workflows, and better decision-making.
Attachments shared via email are preserved alongside communications and stored in Setuply’s document repository, making access fast, secure, and organized within the workstream.
Users can also send and receive messages without disclosing their personal or business email addresses. Instead, Setuply uses platform-generated addresses—preserving privacy while providing full transparency into all external interactions.
Why It Matters for Our Customers
